Terms and Conditions

Office Hours and Registration

Bletchley Airport Cars’ office hours are Monday to Friday 7am to 9pm and Saturday and Sunday 10am to 6pm. You can email or book online outside of these hours.

Brian McNeaney t/a Bletchley Airport Cars is registered as Milton Keynes Council Operator number 004 and all drivers used are fully licensed by Milton Keynes council.

Booking and Cancellations

Bookings, cancellations and changes should NOT be made to a driver directly. All bookings should be made either by phone to Bletchley Airport Cars office or via email to brian@bletchleyairportcars.co.uk. Cancellations will require a minimum of 12 hours notice prior to the arranged pick up time and must be made directly to the office by way of telephone or email.

Please note that cancellations made within 12 hours of the pick up time may be subject to a cancellation fee of 100% of the journey amount at the discretion of Bletchley Airport Cars.

Additional Charges

Bletchley Airport Cars reserves the right to change their prices at any time and for any reason. However, the price you are quoted is the price you will pay with the following exceptions:

  1. Any changes to the stated journey, including additional pick ups or drop offs whether arranged beforehand or made on the day, may be subject to additional charges.
  2. Prices quoted do NOT include airport parking fees for airport pick ups. Airport pick ups are subject to additional parking charges depending on the waiting time
  3. Any additional costs that Bletchley Airport Cars accrues that are the direct or indirect result of required information not given at the time of the booking will be subject to additional charges
  4. Additional Charges (no less than 1.5 times the stated fare) are levied on the following days. Please call for confirmation of prices if travelling on these days:

Waiting Charges:

If you cannot find your driver and you seek an alternative method of transport without first contacting Bletchley Airport Cars to give us the opportunity resolve the situation, you will be charged the full fare and any costs incurred for parking / waiting and tolls etc based on the service booked.

Payments

Bletchley Airport Cars accepts payment by Cash and Cheque / BACS (for payment of accounts only).

All payments of cash must be paid in full to the driver at the end of the journey. Any disputes or complaints should be taken up with the office.

Accounts

Account facilities are available and all invoices are to be paid 30 days from date of invoice. This is subject to agreement when opening an account. Bletchley Airport Cars reserves the right to suspend account facilities for any overdue account until payment is met in full.

Luggage and Conditions of Carriage

A reasonable amount of luggage is allowed, but luggage which, in the opinion of the driver amounts to excessive weight may not be carried. Only a reasonable amount of hand luggage may, with the drivers approval, be carried in the passenger compartment of the vehicle.

It is the customer’s responsibility to make sure they allow enough time for their journey.

It is the customer’s responsibility to make sure we know exactly how much luggage they have so we can make sure we send the right vehicle for their needs.

Bletchley Airport Cars accepts no responsibility for any loss or damage to property whatsoever, regardless of how such loss or damage may have been caused.

If any property is left in a vehicle, please contact us and we will do our best to locate it and arrange its return. Please note that you may be charged a return fee to cover the costs of posting or delivery.

The carriage of animals is by strict request and agreed in advance with the company. The company reserves the right of refusal.

No smoking in any cars at any time.

Other Conditions

Bletchley Airport Cars cannot and do not accept any responsibility for missed flights for whatever reason e.g. traffic delays, accidents, breakdowns, severe weather conditions or any other unforeseen circumstances.

In the event of emergency or overbooking, Bletchley Airport Cars reserves the right to send an outside operator to cover the journey.

The route taken by the driver is at the discretion of the driver or Bletchley Airport Cars. Their decision is final.

The hirer must not request or act in any way which contravenes or causes to contravene any part of the legislation which applies to the use of Vehicles as applied under the road traffic act. Vehicles can only seat the number of passengers according to that vehicle’s seating capacity.

In the event of any claim against Bletchley Airport Cars arising out of its performance of its services, the Company’s liability shall be limited to a refund not exceeding the cost of the journey.

Whilst every effort has been made to ensure that the information contained within this document is correct at the time of being produced, Bletchley Airport Cars cannot accept liability for any errors or changes that may occur after publication.

Nothing contained in these terms and conditions can affect the Client’s statutory rights.